What We Collect and Why We Hold It
We collect the information you provide when you open an account: your name, contact details, and the payment method you choose — whether that is JazzCash, Easypaisa, Raast, or a bank debit card. When you add funds or withdraw, we record the transaction reference and amount
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so your account wallet stays accurate. We also collect device and session data — your IP address, browser type, and the pages you visit — to keep the account secure and to detect unusual access patterns. We do not sell your personal data to third parties,
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and we do not share it outside the group except where we are required to by applicable law or where a payment processor needs it to complete a transaction. Data we hold on your payment method is limited to what the processor returns to us after
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a transfer clears; we do not store full card numbers or full wallet credentials on our servers. Retention periods depend on the type of data: active account data is held while your account is open, and transaction records are kept for the period required under applicable
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financial regulations in the regions where access is permitted. You may request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.